Privacy Policy

Privacy Policy - the basics

1. Information Collected

• Information You Provide: When you submit a message through the contact form, email, or call, personal details such as your name, email address, phone number, and message contents are collected to respond to your inquiry.

• Information Automatically Collected: This website is hosted on the Wix platform, which automatically collects technical metadata (such as your IP address, browser type, and page interactions) via cookies to ensure site performance, safety, and security.

2. Use of Information

Any personal information you share is used strictly to answer your questions, schedule appointments, or provide technical assistance. Your personal data is never sold, rented, or shared with third parties for marketing purposes.

3. Therapy Confidentiality & HIPAA Disclaimer

Please Note: Contacting this practice through this website, by email, or by phone does not establish a formal therapist-client relationship. A professional therapeutic relationship only begins after completing intake paperwork, signing informed consent, and attending an initial clinical session.

If you become a client, your Protected Health Information (PHI) will be handled with strict confidentiality in full accordance with the Health Insurance Portability and Accountability Act (HIPAA) and California state law. No clinical health records or PHI are stored on this website. Please do not submit sensitive clinical details through website contact forms.

4. Your Rights & Contact Details

Pursuant to CalOPPA, a clear link to this policy is permanently placed in the website footer. You may request to review, change, or delete any personal contact details submitted through this site by contacting:

• Practice Name: Fritzie Fernandez-Craft, LMFT #115139

• Phone: (833) 508-5985

• Email: info@fritziefernandezcraft.com